Last updated: October 24, 2025
1. AGREEMENT TO TERMS
By accessing or using 2Uptime ("Service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.
Service provided by: Pavel Volkov, trading as 2Uptime
Website: https://2uptime.com
Contact: [email protected]
Jurisdiction: Cyprus
2. SERVICE DESCRIPTION
2Uptime provides uptime monitoring services for websites, servers, APIs, trading bots, and other online services. We monitor your resources and send alerts when downtime is detected.
Our monitoring includes:
- HTTP/HTTPS website monitoring
- Server monitoring
- DNS monitoring
- Heartbeat monitoring
- API endpoint monitoring
- Status page hosting
- Multi-channel notifications (email, SMS, voice calls, webhooks, Telegram, Discord, Slack, etc.)
3. ACCOUNT REGISTRATION
To use the Service, you must:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Be at least 18 years old or have parental consent
- Not use the Service for illegal purposes
You are responsible for all activities under your account.
4. SUBSCRIPTION PLANS AND PRICING
We offer three subscription tiers:
- Starter: $9/month, $90/year, or $149 lifetime
- Pro: $29/month, $290/year, or $499 lifetime
- Business: $79/month, $790/year, or $1,499 lifetime
Prices are in USD (United States Dollars) or EUR (Euro) depending on your selection.
5. PAYMENT TERMS
- Monthly subscriptions are billed every 30 days
- Annual subscriptions are billed every 12 months
- Lifetime subscriptions are one-time payments with no recurring charges
- All payments are processed through secure third-party payment processors (Paddle, PayPal, Stripe, etc.)
- Prices may change with 30 days notice to existing subscribers
- Your subscription will automatically renew unless cancelled before the renewal date
6. REFUND POLICY
Monthly Subscriptions:
- Refunds available within 14 days of purchase if service was not used
- No refunds for partial months
Annual Subscriptions:
- Refunds available within 30 days of purchase
- Prorated refunds may be considered on a case-by-case basis
Lifetime Subscriptions:
- Refunds available within 30 days of purchase
- No refunds after 30 days
To request a refund, contact us with your order details. Refunds are processed within 7-10 business days.
We reserve the right to deny refunds for:
- Abuse of the refund policy
- Violation of Terms of Service
- Excessive usage before refund request
7. FREE TRIAL AND CANCELLATION
If a free trial is offered:
- No payment required during trial period
- You can cancel anytime during the trial
- If not cancelled, trial converts to paid subscription
To cancel your subscription:
- Go to your account settings
- Click "Cancel Subscription"
- Cancellation takes effect at the end of current billing period
- You retain access until the end of paid period
8. SERVICE AVAILABILITY
We strive for 99.9% uptime but do not guarantee uninterrupted service. We are not liable for:
- Scheduled maintenance (announced in advance)
- Service interruptions beyond our control
- Third-party service failures
- Internet connectivity issues
9. MONITORING LIMITS AND USAGE
Each plan has specific limits:
- Number of monitors
- Check frequency
- Data retention period
- Number of notifications
Exceeding limits may require plan upgrade. We reserve the right to:
- Throttle excessive API usage
- Remove monitors that violate our policies
- Suspend accounts for abuse
10. PROHIBITED ACTIVITIES
You may not:
- Monitor illegal websites or services
- Use the Service to spam or harass
- Attempt to disrupt or hack our infrastructure
- Share your account with unauthorized users
- Resell the Service without permission
- Monitor services you don't own without permission
11. INTELLECTUAL PROPERTY
All content, features, and functionality of 2Uptime are owned by Pavel Volkov and are protected by copyright, trademark, and other intellectual property laws.
You retain ownership of data you upload (monitor configurations, contact details, etc.). We may use aggregated, anonymized data for service improvement.
12. DATA AND PRIVACY
Your use of the Service is also governed by our Privacy Policy at https://2uptime.com/page/privacy
We collect and process data necessary to provide the Service:
- Account information
- Monitor configurations
- Monitoring results and logs
- Notification delivery logs
Data is stored securely and not shared with third parties except:
- Payment processors for billing
- Notification service providers (SMS, voice call providers)
- As required by law
13. SERVICE TERMINATION
We may suspend or terminate your account if you:
- Violate these Terms of Service
- Fail to pay subscription fees
- Use the Service for illegal activities
- Abuse the Service or our support team
You may terminate your account at any time by cancelling your subscription.
Upon termination:
- Access to the Service ends immediately or at end of billing period
- Your data may be deleted after 30 days
- No refunds for partial periods (except as stated in Refund Policy)
14. LIMITATION OF LIABILITY
2Uptime is provided "as is" without warranties of any kind.
We are not liable for:
- Lost revenue or profits due to service downtime
- Missed notifications or false alerts
- Data loss
- Third-party service failures
- Indirect, incidental, or consequential damages
Maximum liability is limited to the amount you paid in the last 12 months.
15. INDEMNIFICATION
You agree to indemnify and hold harmless Pavel Volkov from any claims, damages, or expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any laws or third-party rights
16. CHANGES TO TERMS
We may update these Terms at any time. Changes will be posted at https://2uptime.com/page/terms
Continued use after changes constitutes acceptance. Material changes will be notified via email.
17. GOVERNING LAW
These Terms are governed by the laws of Cyprus. Any disputes will be resolved in Cyprus courts.
18. CONTACT INFORMATION
For questions about these Terms or the Service:
Email: [email protected]
Website: https://2uptime.com
19. SEVERABILITY
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full effect.
20. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Pavel Volkov regarding the Service.
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REFUND POLICY SUMMARY
- 14-day refund for monthly plans (if unused)
- 30-day refund for annual and lifetime plans
- Contact [email protected] for refund requests
- Refunds processed within 7-10 business days
- Prorated refunds considered case-by-case for annual plans
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This Terms of Service document is effective as of October 24, 2025.